How Does Flexi Support Work?

Explore how Outsourcing benefits your IT. Explore in three easy steps.
Email Support | Account Administration | Cloud Backup | Website Management | Disaster Recovery | Software & Hardware Installations and more

Write your requirements

Book a free discovery session with us so we can understand your business and what your goals are.

Our expert advices

The discovery session will evaluate your existing IT and highlight what is good and what needs to improving.

We start supporting

Say goodbye to IT headaches and time spent trying to get your technology to work.

Book a Discovery Session today!

Or email us at

Find a plan that’s right for you

Solve a tech problem, troubleshoot software issues and system errors online using our Flexi Support service.


Flexi Support

£ 35

Per month per user

Email Support
8 hrs Response Time
Bug Fixing

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Advice on purchase of new hardware through selected gold partner channels
Software Development / Consultation
Cloud solutions


Includes Basic + Advance

£ 55

Per month per user

Email Support
Telephone Support
1 hr Response Time
Monthly Maintenance
Antivirus/security software

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Microsoft security patch assessment and deployment
System monitoring
Annual hardware maintenance
Quarterly reviews
Equipment installation/Moves
Web design
Disaster recovery
Business continuity
Website Hosting


Pricing is subjected to minimum of 4 users.

What are the benefits of Outsourcing your IT


Why would you choose to Outsource?

Finding, keeping, and managing the right IT resources is time-consuming and expensive. By outsourcing your IT support, you are guaranteed access to the most experienced, skilled, and professional staff with a wealth of knowledge to manage your IT Infrastructure.

Why chose E-computing?

We have wealth of IT experience and have successfully designed, developed, implemented, and delivered Microsoft & Google Cloud solutions to Small Businesses. Unlike other service providers, we tailor the needs on the level of service you require with a plain pricing structure.

Can you create a customised solution specifically for my business or is it ‘one size fits all’?

We aim to form long term partnerships with our customers, by understanding their businesses and tailoring our solutions so that we meet their specific needs.

What Service Level Agreements do you offer?

We can provide services through standard business hours, extended hours, weekends, and bank holidays so we are flexible around the specific needs of the customer.

If I want to switch all of my IT support to E-computing, how do you handle the transition from my existing solutions to E-computing services?

We have a tried and tested transition methodology that minimises any risks related to changing service providers. We consider that investing time up-front, in the analysis is the key to ensure a smoother transition.

Does E-computing provide hardware and software?

E-computing can provide hardware and software as part of a solution, acting as a single point of contact and responsibility for managing the assets through their lifecycle.

What if my organisation grows in size? Is my contract flexible?

Yes, we carry out regular review meetings with our customers and adjust the contract as the company, although it does depend on how much the organisation grows and over what time frame.

What is the procedure for initiating a project?

To enquire about working with E-computing, the first step is to get in touch with as much information as possible about your requirements. You can do this using our enquiry form, our quotation form, or by telephoning us on 020 880 7715 and select option 4. If you are unsure of your requirements don’t worry, our expert staff offer guidance and support to decide the right solutions that will meet your business needs.