Please read the Repair Terms and Conditions carefully. By submitting your product to E-Computing , you agree that these Repair Terms and Conditions will govern the repair of your product by E-Computing if you do not agree to these terms and conditions, do not submit your product to E-Computing .
E-Computing will repair your product as described and for the estimated charges shown on the reverse side (unless such estimated charges are subsequently revised with your written or oral consent). When the product is covered by warranty or an extended service contract, such as the AppleCare Protection Plan or Dell Hardware Service Agreement, E-Computing will perform repairs under the terms of such warranty or extended service, provided that you have presented satisfactory proof of the product’s eligibility for such repairs. You will be responsible for any additional charges applicable under or beyond your product’s warranty or extended service contract, including any applicable tax.
E-Computing may subcontract with other service providers for the repair of your product.
Unless your product is repaired under warranty or extended service contract without any charge, you will promptly pay E-Computing the estimated charges identified on the reverse side plus any additional charges subsequently agreed to by you. Your payment is due when the product is returned to you by E-Computing (Europe) Ltd unless specified otherwise, the estimated amount includes all parts, labour, any transportation required for the repair of the product, and any applicable tax. You may, in E-Computing ’s sole discretion, be responsible for the diagnostic fee on the reverse side, plus any applicable tax, if E-Computing (Europe) Ltd inspects your product, provides an estimate for you, and you do not authorize E-Computing to undertake the repairs for the estimated charges. If E-Computing (Europe) Ltd determines, while inspecting your product, that repairs are needed due to failures of parts that are neither supplied by the distributor nor distributor branded or are needed due to damage caused by abuse, misuse or misapplications, E-Computing (Europe) Ltd reserves the right to return the product to you without repairing it, and may hold you responsible for the diagnostic fee on the reverse side, plus any applicable tax.
If the requested repairs require labour and/or parts not specified on the reverse side E-Computing (Europe) Ltd may seek your approval to revise the estimate. If you do not agree that E-Computing (Europe) Ltd may revise the charges, E-Computing (Europe) Ltd may return your product and hold you responsible for the diagnostic fee shown on the reverse side, plus any applicable tax.
In repairing your product under your product’s warranty or extended service contract, E-Computing (Europe) Ltd may use new, used or reconditioned parts, as permitted by the terms of such warranty or extended service contract. If repairing parts outside of the warranty or extended service contract, E-Computing (Europe) Ltd may use new, used or reconditioned parts. All brand new parts carry 1 year standard manufacturer warranty unless otherwise stated. All refurbished parts may carry warranty between 1 to 3 months this will be confirmed on the point of sale.
If E-Computing (Europe) Ltd repairs your product under warranty or extended service contract, the repairs will be covered solely by the terms of the warranty or extended service contract and any applicable provisions of law. If your product is repaired outside of warranty, E-Computing (Europe) Ltd warrants (1) that repairs will be performed in a competent and workmanlike manner and (2) that all parts used to repair your product will be free from defects in materials and workmanship for a period of ninety (90) days, unless otherwise specified by E-Computing . If a defect exists in a replacement part during the part’s warranty period as identified in the preceding sentence, in its sole discretion, E-Computing will (1) repair the part, using new, used or reconditioned parts, (2) replace the part with a new, used or reconditioned equivalent part, or (3) refund the fair market value of the part. THIS WARRANTY AND REMEDY ARE EXCLUSIVE IN LIEU OF ALL OTHER WARRANTIES, REMEDIES, AND CONDITIONS, WHETHER ORAL OR WRITTEN, EXPRESSED OR IMPLIED, WITH RESPECT TO THE REPAIR PARTS. E-COMPUTING (EUROPE) LTD SPECIFICALLY DISCLAIMS ANY AND ALL IMPLIED WARRANTIES WITH RESPECT TO THE REPAIR PARTS, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR PARTICULAR PURPOSE. IF E-COMPUTING (EUROPE) LTD CANNOT LAWFULLY DISCLAIM IMPLIED WARRANTIES UNDER THIS LIMITED WARRANTY, ALL SUCH WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE DURATION OF THE EXPRESS LIMITED WARRANTY.
E-COMPUTING (EUROPE) LTD IS NOT RESPONSIBLE FOR ANY FAILURES OR DELAYS IN PERFORMING UNDER THIS AGREEMENT THAT ARE DUE TO EVENTS OUTSIDE OF ITS REASONABLE CONTROL. TO THE MAXIMUM EXTENT PERMITTED BY THE LAW, E-COMPUTING (EUROPE) LTD AND THEIR OFFICERS, AGENTS, AND EMPLOYEES WILL UNDER NO CIRCUMSTANCES BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES RESULTING FROM THE PERFORMANCE OR OMISSION OF ANY REPAIR SERVICES, INCLUDING BUT NOT LIMITED TO LOSS OF REVENUE; LOSS OF ACTUAL OR ANTICIPATED PROFIT (INCLUDING LOSS OF PROFITS ON CONTRACTS); LOSS OF REPUTATION; LOSS OF OPPORTUNITY; LOSS OF USE OF MONEY; LOSS OF ANTICIPATED SAVINGS; LOSS OF BUSINESS; LOSS OF OPPORTUNITY; LOSS OF GOODWILL; LOSS OF REPUTATION; LOSS OF, DAMAGE TO, OR CORRUPTION OF DATA; OR ANY COSTS OF RECOVERING, PROGRAMMING, OR RESTORING ANY PROGRAM OR DATA STORED ON YOUR PRODUCT OR ANY FAILURE TO MAINTAIN THE CONFIDENTIALITY OF DATA STORED ON YOUR PRODUCT. E-COMPUTING (EUROPE) LTD SPECIFICALLY DOES NOT WARRANT THAT IT WILL BE ABLE TO (1) REPAIR OR REPLACE YOUR PRODUCT WITHOUT RISK TO OR LOSS OF PROGRAMS OR DATA, OR (2) MAINTAIN THE CONFIDENTIALITY OF DATA. IF ANY PRODUCT SHOULD BE DAMAGED OR LOST WHILE IN E-COMPUTING ’S CUSTODY, E-COMPUTING ’S LIABILITY WILL BE LIMITED TO THE COST OF REPAIR OR REPLACEMENT OF THE AFFECTED PRODUCT. OTHERWISE E-COMPUTING ’S LIABILITY FOR ANY AND ALL DAMAGE SHALL IN NO EVENT EXCEED THE PAYMENTS RECEIVED BY E-COMPUTING FOR SERVICES PROVIDED PURSUANT TO THESE TERMS. THE REMEDIES SET FORTH HEREIN SHALL BE YOUR SOLE AND EXCLUSIVE REMEDIES FOR ANY BREACH BY E-COMPUTING UNDER THESE TERMS AND CONDITIONS.
E-COMPUTING (EUROPE) LTD is not liable for loss or corruption of data or your confidential, proprietary or personal information or removable data. Before you bring in your product for any repair service, you should make a backup copy of your data and remove any confidential, proprietary or personal information and removable media such as floppy disks, CDs or PC cards.
If you have not claimed your product and paid all charges due within ninety (90) days after being notified by E-Computing that your product is available to be returned to you, E-Computing. will consider your product abandoned. E-Computing will provide such notice to you at the mailing address you furnished when you authorized the repairs. E-Computing may dispose of your product in accordance with applicable provisions of law, and specifically may sell your product without liability to you. E-Computing reserves its statutory and any other lawful liens for unpaid charges.
If the repair service involves transferring information or installing software on the product, you represent that you have legal right to copy and agree to the terms of the software license, and you authorize E-Computing to transfer information and accept such terms on your behalf in performing such service.
These Terms and Conditions are the only ones that govern E-Computing ’s repair of your product. No other oral or written terms or conditions apply, including any terms or conditions contained in any purchase order that you provide to E-Computing . No one has authority from E-Computing to vary any of these Terms and Conditions.
You agree and understand that it is necessary for E-Computing to collect, process and use your personal data in order to perform the service and support obligations under these Terms and Conditions.